Privacy Policy
Alumni Home Care LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.alumnihomecare.com, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and physical address when you voluntarily provide it through our contact forms or during service intake.
Technical Data: IP address, browser type, operating system, and device information collected automatically when you visit our website.
Usage Data: Information about how you interact with our website, such as pages visited and time spent on the site.
2. How We Use Your Information
We use your information for the following purposes:
To provide and coordinate home care services.
To respond to your inquiries and provide customer support.
To improve our website functionality and user experience.
To send administrative information, such as appointment reminders or billing updates.
3. SMS and Mobile Communications (Strict Privacy)
We value your privacy and the security of your mobile data.
- Consent: By providing your phone number and checking the optional consent checkbox for informational and conversational text messages (SMS) on our website forms, you agree to receive informational and conversational text messages from us regarding your care, appointments, or inquiries.
- Message and Data: Message and data rates may apply.
- Message Frequency: Message frequency may vary.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. Reply HELP for support.
- No Sharing of Mobile Data: No mobile opt-in or text message consent will be shared with third parties or affiliates.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic.
Google Analytics: We use Google Analytics to help us understand how visitors use our site. Google Analytics uses cookies to collect data such as your IP address and pages visited. This data is shared with Google to generate reports on website usage.
Managing Cookies: You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
7. Your Rights (Texas Residents)
If you are a resident of Texas, you have specific rights regarding your personal data, including:
The right to confirm whether we process your personal data and to access that data.
The right to correct inaccuracies in your personal data.
The right to delete your personal data. To exercise these rights, please contact us at the email address listed below.
8. HIPAA Disclaimer
This Privacy Policy applies to our website and general business communications. Protected Health Information (PHI) collected in the course of providing home care services is governed by our Notice of Privacy Practices in compliance with the Health Insurance Portability and Accountability Act (HIPAA). A copy of our HIPAA Notice of Privacy Practices is available upon request.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Alumni Home Care LLC
2990 Richmond Avenue Suite, 270
Houston, TX 77098
Email: info@alumnihomecare.com
Phone: 713-493-2262
Last updated: December 10, 2025